Rainmail Intranet Server

Installation FAQ

1. What systems can I Install "Rainmail Intranet Server" on?
2. Is there an installation check list for "Rainmail Intranet Server"?
3. What are different modes I can install "Rainmail Intranet Server" in?
4. Will "Rainmail Intranet Server" change my Linux configuration?
5. Does the installation program make back up of configuration information it changes?
6. Can I install "Rainmail Intranet Server" in non-GUI mode?
7. My installation failed. What do I do?

What systems can I Install "Rainmail Intranet Server" on?

        As of now, "Rainmail Intranet Server" installs right out of the box for systems running RedHat Linux v5.2 and up. A port that will install on other distributions is expected soon.

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Is there an installation check list for "Rainmail Intranet Server"?

        Yes. It is located in the installation section of "Users Guide".

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What are different modes I can install "Rainmail Intranet Server" in?

        Depending on your organizational needs, "Rainmail Intranet Server" can be installed in one of two different modes. The first mode is where you enable email domains. The second mode is where you disable email domains. The main difference in these two modes is as follows:

• When you enable email domain, your users will get an email address of the form user.emaildomain@domain.com
• When you disable email domains, your users will get an email address of the form user@domain.com

        You will have to make this decision before you deploy "Rainmail Intranet Server" in your organization. This is important because it is tough to switch to a different mode after deployment. The following will help you decide the mode in which to deploy "Rainmail Intranet Server".

• You want to receive emails using a domain name from ICSoft (like "getcloser.net"): You must enable email domains.
• You want to receive emails using your own domain name (like "icsoft-us.com"), you have branches in multiple locations, and you want to have transparent messaging between these locations: You must enable email domains.
• You want to receive emails using your own domain name (like "icsoft-us.com"), you currently have one branch, but plan to open up additional branches in the future: We recommend that you enable email domains. This will enable you to have transparent messaging between locations you open up in the future.
• You want to receive emails using your own domain name (like "icsoft-us.com"), you currently have one branch and do not see any possibility of installation another branch in future: You can disable email domains.

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Will "Rainmail Intranet Server" change my Linux configuration?

        Yes. "Rainmail Intranet Server" changes many system settings in your Linux installation so that your system will behave as expected. Though "Rainmail Intranet Server" has been thoroughly tested and is a mature product, we recommend making back up of your original configuration before installing. Refer to installation section for more details.

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Does the installation program make back up of configuration information it changes?

        Ofcourse! If you ignored our recommendation to create backups and now looking for the original of a configuration file replaced by "Rainmail Intranet Server", do not despair. Your original configuration file can be found in /etc/raimails/instbackup/<original filename>.<integer>.

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Can I install "Rainmail Intranet Server" in non-GUI mode?

        Currently it is not possible to install in non-GUI mode.

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My installation failed. What do I do?

        Make sure you went through the installation section of our users guide. If you did and the installation still fails, contact our technical support through email or phone with the following information

• copy of the file /etc/rainmails/install.log
• your hardware configuration
• your software configuration

        The file /etc/rainmails/install.log contains your ISP and mail server passwords in clear text. Please remove the passwords (only) before sending us the file.

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